Insurance Account Representative - State Farm Agent Team Member
Full Time • Cumming - GA
Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Paid time off
Pay: $45,000.00 - $75,000.00 +per year
Job description:
Experienced Licensed Insurance Professional – Service, Retention & Agency Operations
Our established State Farm agency is seeking a licensed insurance professional who thrives in both client service and agency operations.
This is not an entry-level CSR role. We are looking for a dependable, organized, and client-focused professional who can retain and cross-sell business while managing critical administrative functions that keep the agency running smoothly.
If you enjoy being the go-to person, solving problems, and supporting both clients and the agency owner — this is a long-term career opportunity.
What You’ll Do
Client Service & Retention
- Handle policy changes, endorsements, and renewals
- Proactively review policies for coverage gaps
- Cross-sell auto, home, umbrella, and life products
- Assist clients with billing questions and payment options
- Deliver exceptional customer experience
Administrative & Operational Support
- Process policy updates accurately and efficiently
- Handle billing inquiries and carrier communications
- Manage certificates of insurance and documentation requests
- Maintain compliance and file organization
- Assist agency owner with reporting and daily operations
- Support sales team with follow-up and service needs
What We Offer
- Competitive base salary: Pay: $45,000 – $75,000+ per year (Base + Bonus)
- Performance bonuses tied to retention and cross-sales
- Stable, professional office environment
- Recognized State Farm brand support
- Opportunity for long-term growth
- Leadership that values initiative and reliability
Qualifications
- Active Property & Casualty license (Required)
- 2+ years insurance agency experience preferred
- Strong organizational and multitasking skills
- Excellent communication skills (phone and written)
- Comfortable discussing coverage and recommending solutions
- Detail-oriented and dependable
- Proactive and solution-focused mindset
Ideal Candidate
- The “go-to” person in your current role.
- Strong in both service and cross-selling
- Calm under pressure and highly organized
- Takes ownership and pride in operational excellence
Compensation includes base salary plus performance-based bonuses. This is a key role within the agency with opportunity for long-term stability and growth.
If you’re licensed, experienced, and ready to be a cornerstone of a high-performing State Farm agency, apply today.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, Crop Insurance, College Planning, Health Insurance, and Renters Insurance.
- Our office is located in South Forsyth.
- I have been a State Farm agent since 2005.
- We currently have 6 team members at our agency.
- Our agency has received awards including: Ambassador Travel, Legion of Honor, Silver Scroll, and Bronze Tablet
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
Ability to Commute:
- Cumming, GA 30041 (Preferred)
Work Location: In person
Compensation: $45,000.00 - $75,000.00 per year
Do you want a career and not just a job?
We are a very busy office and are looking for our next great team member. We are an established, growth-oriented agency with a team of highly motivated individuals. We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you want to work in an environment that is fun, challenging, and rewarding, then Evan Profeta - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, Crop Insurance, College Planning, Health Insurance, and Renters Insurance.
- Our office is located in South Forsyth.
- I have been a State Farm agent since 2005.
- We currently have 6 team members at our agency.
- Our agency has received awards including: Ambassador Travel, Legion of Honor, Silver Scroll, and Bronze Tablet
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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